Residential and Commercial Services in Alcoa, TN
Who can you trust when it comes to comfort in your home or business? The answer is simple: if you live in Alcoa, TN, you call on the experts at Russell & Abbott. We’re not only certified HVAC professionals, we’re customer service pros who value honesty and hard work. You’ll receive the quality service and courtesy you deserve when you call us for jobs from speedy furnace repair to full air conditioning installations. Give us a whistle-we’ll come running.
Contact us for air conditioning, heating, indoor air quality and commercial HVAC services in Alcoa, TN.
Air Conditioning
Our technicians do it all when it comes to keeping your home cool and energy efficient through the summers in Alcoa, TN. We install the finest systems-split air conditioners, ductless mini splits, heat pumps-and the best in responsive repairs and a maintenance program that can’t be beat! We’ll see you’ve got the coolest home around.
Heating
It takes years of training to provide the heating services we offer to homeowners in Alcoa, TN. If you don’t feel comfortable in your house during the winter, we can fix it. We are focused on safety in all our heating services, so you can relax with a heating system that’s effective, energy-saving, and safe.
The ONYX Line of Comfort Solutions
Russell & Abbott offers a unique line of home comfort installations designed for maximum durability in East Tennessee conditions. Our ONYX systems include heat pumps, dual fuel heat pumps, packaged units, and gas/electric split systems. All ONYX installations come with our special "10-10-10" warranty: 10 years parts, 10 years labor, 10 years maintenance.
Indoor Air Quality
Comfort in your house is about more than temperature control. We can help improve the quality of your indoor air with installation of air filters, air purifiers, and dehumidifiers/humidifiers. Ask us about our IAQ options.
Commercial Services in Alcoa, TN
We are proud members of the community, which is why we help businesses enjoy the best cooling, heating, and indoor air quality as well. Russell & Abbott has the comprehensive services for commercial HVAC and IAQ that will put you at ease about day-to-day operations, no matter the weather. As a local and employee-owned business, we understand what your business needs for success.
Local Reviews
for Alcoa, TN
Our Reviews by City
Survey
Roger - Alcoa, TN
service call
Herbert - Alcoa, TN
Very professional. Friendly. Did good job.
Great service
James - Alcoa, TN
Fast, efficient, and on time!
Fall tuneup
Bill - Alcoa, TN
Sam showed up right on time. He was friendly, courteous, and was very neat and professional. He covered his shoes before entering the house and wore his face mask. Before he left he explained what he had done and set up an appointment for the next 6 month AC tuneup. I was very satisfied.
Awesome.
Rita - Alcoa, TN
Great Service: Prompt, Efficient, Professional, Reassuring
David - Alcoa, TN
I am a believer in preventative maintenance and the Comfort Club provides exactly that. Tim and his partner were prompt, efficient, professional, and explained everything to me. It is reassuring to know the gas furnace is operating normally and safely.
A good fall heating system check up
Paul - Alcoa, TN
Mrs.Oliver
Janet - Alcoa, TN
The technician was on time and very professional and courteous.
Super employees and service
Gerald - Alcoa, TN
First of all the Russell & Abbott tech was on time and a very pleasant person. Very professional. The first thing he wanted to know was I having any problems, this is a nice touch and the mark of a good tech ( company ). I told him there were no concerns due to the previous maintenance"s performed by Russell & Abbott. Since this was his first time to my location he wanted know the layout of the systems. I didn't see him again until he completed the service which he said looked good. My HVAC system is one less thing I don't have to be concerned with. I'm in good hands.
Continuing great service
Kenneth - Alcoa, TN
Received the continuing great service I have become accustomed to receiving from Russel & Abbott
Great service by a great young man
James - Alcoa, TN
Very professional and courteous
Awesome company
Lauren - Alcoa, TN
Tim was awesome! He was quick and so professional. And he didn’t miss a beat when my kids started getting in the way. I highly recommend this company to everyone.
Quick Service
Nancy - Alcoa, TN
Service was very prompt and also very fast. Also rep was very good at explaining the problem and what needed to be done to repair.
Tim Holler Made My Day!
David - Alcoa, TN
Time Holler made my day! I was expecting the worst- failed compressor, defective cooling coil. Tim arrived early more than an hour ahead of schedule and went right to work troubleshooting the problem. Turns out, it was a short in a safety switch. most likely caused by vibration over a long period of time.Tim repaired the short and explained everything he had done and why. Excellent service, awesome price!
Semi Annual Air/Heat Conditioner
Tom - Alcoa, TN
A/C repair
Steve - Alcoa, TN
Fast service
Responded rapidly and solved problem
James - Alcoa, TN
Timely, excellent customer service
Sarah - Alcoa, TN
Russell & Abbott installed a new air conditioner unit about two years ago and I have had nothing but excellent customer service. I would certainly recommend this business, hands down.
heating and cooling
Herbert - Alcoa, TN
Hal Tallent
Hal - Alcoa, TN
Very professional from start to finish!

Sam H.
Replaced thermostat

Cole R.
Heating Tuneup

Sam H.
Heating maintenance

Chris K.
Install new blower motor

Sam H.
Onyx maintenance

Cole R.
Heating Check

Chris K.
Onyx system tune up

Sam H.
Bad thermostat

Sam H.
Onyx tune up

Sam H.
Heating maintenance

Sam H.
Short cycling system

Daniel P.
Gas leak search

Daniel P.
Gas leak search

Chris K.
System blowing cold air

Daniel P.
Heating maintenance
Brandon G.
Heat call

Daniel P.
Heating service

Daniel P.
Heating maintenance

Tim H.
Heating check
Brandon G.
Onyx heat tune up

Cole R.
Heating Tuneup

Sam H.
Heating maintenance

Sam H.
Heating repair

Sam H.
Heating maintenance

Sam H.
No heat