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Worry-Free Maintenance™

Maintenance Is the Most Important Service We Offer

Russell & Abbott is in the business of your comfort. This means more to us than fixing your AC on occasion or installing a new furnace when your old one fails. We want to see you have comfort that is reliable and affordable all year, every year. The way we do this is through routine maintenance—our certified, friendly technicians come to your house to give your HVAC system a complete tune-up, inspection, and cleaning. We make this as easy as possible for you through our Comfort Club, which is designed to ensure our customers in Knoxville and the surrounding area receive the best experience from their HVAC system.

 Comfort Club Member Agreement

Silver Membership

$16/Month or $169/Year

Additional Systems $99 each


System Cleaning | Level I

Diagnostic Fee on Service Calls | $78

Discount Repairs - Parts & Labor | 10%

Twice annually professional inspection and maintenance to factory specifications.

Priority Customer Status - You go to the top of the list for the next available technician.

Improved Efficiency

Extended Equipment Life

Improved Safety

Gold Membership

$25/Month or $269/Year

Additional Systems $129 each


System Cleaning | Level II

Diagnostic Fee on Service Calls | $49

Discount Repairs - Parts & Labor | 20%

Twice annually professional inspection and maintenance to factory specifications.

Priority Customer Status - You go to the top of the list for the next available technician.

Improved Efficiency

Extended Equipment Life

Improved Safety

Agreement is transferrable if you sell your home.

No overtime charge (except on Holidays)

Lifetime Repair Guarantee*

Improved Capacity

Platinum Membership

$44/Month** or $499/Year**

Additional Systems $399 each**


System Cleaning | Level III

Diagnostic Fee on Service Calls | $0 - Included

Discount Repairs - Parts & Labor | 100% - No Cost to You!

Twice annually professional inspection and maintenance to factory specifications.

Priority Customer Status - You go to the top of the list for the next available technician.

Improved Efficiency

Extended Equipment Life

Improved Safety

Agreement is transferrable if you sell your home.

No overtime charge (except on Holidays)

Lifetime Repair Guarantee*

Improved Capacity

Full 364-Day Coverage**

All Repairs

Standard Parts

All Labor

Join Our Comfort Club

No exaggeration: the maintenance the expert team at Russell & Abbott provides our customers makes the biggest difference in homeowners’ lives. Regular inspections, cleanings, and tune-ups from our certified professionals means an HVAC system that runs at peak performance with few future repairs, a reduced chance of a breakdown, an opportunity for us to catch malfunctions early, an extended HVAC system life, and improved safety. When you sign up for the Comfort Club, you join a partnership to prevent heating and cooling problems—that saves you time, money, and makes your life more convenient.

Contact the Russell & Abbott team today to sign up for the Comfort Club.

The Comfort Club Advantage

When you join the Russell & Abbott Comfort Club, you’ll receive two annual tune-ups and professional cleaning and safety inspections. Not all HVAC companies offer these full cleanings and safety checks—this sets us apart from other HVAC contractors. Your safety is as important to us as your comfort!

Get in touch with us today to sign up for the Comfort Club or download the form from our site and either present it to your technician at the time of the maintenance visit or to mail it to us.

Customer Satisfaction Is Our Goal! Here at Russell and Abbott, we take pride in serving our community. See what people have to say over on Google, or leave a review of your own!

You're in Trustworthy Paws

  • Onyx Hardcore Comfort You Can Feel
  • CCM Comfort Club Worry-Free Living
  • Certified Aeroseal Dealer
  • Tennessee Drug Free Workplace
  • Energy Star Partner
  • 2018 Reader's Choice
  • AHRI
  • 2020 Reader's Choice

Ready to Get Started?

Contact us using the form below or give us a call at (865) 302-3221.
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Our Customers Love Us

Read Reviews from Your Friends and Neighbors
  • “I was so impressed by this company and their professionalism. The communication was amazing and each person I spoke with was friendly and willing to help.”

    - Whitney H.
  • “I highly recommend Russell and Abbott to anyone in need of maintenance, repair, or replacement of their current HVAC system. They actually fulfill their warranty promises, making them a 21st-century company with old-school quality!”

    - William K.
  • “The staff is always very friendly, professional and on time. I have the Onyx system and have a 10-year warranty, so I am never charged for anything that they do. I cannot recommend this company enough!”

    - Angel J.
  • “I highly recommend Russell & Abbot. I will have them come back regularly for maintenance to avoid future problems. I am so pleased with their service!”

    - Patricia A.