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Brian Godfrey, Last week

OMG! I should have called Russell Abbott years ago. What a fantastic company! I had issues with another company, so I called Russell Abbott after reading reviews. Matt was out technician, and he was very professional, friendly, and knowledgeable. The other company had told us we needed repairs totaling $1400. Matt figured out part of our issue was dead batteries in the thermostat. I mean, dead batteries versus $1400. It is so refreshing not to be lied to. I am only going to use Russell Abbott. So happy.

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Kadie Miller, This month

Chris K was great and on time. So happy to have someone be able to come the same day that I called. He was in and out within an hour and a half of diagnosing and clearing a clogged drain that shut my system down. Will definitely be calling back to schedule a biannual maintenance schedule.

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Dave Meditz, This month

Our Technician Zachary Wingate was on time. Zachary was very professional and courteous. Zachary took the time to explain what he was doing and why this would make both our units operate more efficiently. I was pleased that he took the panels off the outside units and cleaned all the dirt on the fins off. I would recommend Zachary and Russel & Abbott to anyone needing service or a new unit.

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Karen Roberts, Last month

On time, Professional, and informative. I would definitely recommend Russell & Abbot for your HVAC repairs.

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Connie Pryor Ricker, Last month

Had to call them for a leak, said they would be here by 1:00 came 2 hours earlier! The gentleman had it fixed in less than an hour. Very nice and professional! They have a part ordered and trying to Get it in before the big heat wave! I would recommend them for all AC problems!

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Garry Ferry, Last month

The representative, Jeff, showed up within stated time window. He explained what he was doing and what repairs and parts were needed. He had the parts with him and completed the repair and replaceed the failing part in a timely manner. I purchased one of the maintenance plans and will continue to use Russell & Abbott.

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Bob Johnson, This year

Very good service, fast and very efficient.

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jessie cooke, This year

Russell and Abbott are the best! We have had so many problems with our unit (not put in by them) and they have taken such good care of us every time I have called. All the techs are great. On our last service call, Auggie came to inspect our unit. He was very polite, professional and knew just what he was doing. I would recommend 100 times over!!

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rhonda mckeehan, This year

We had a problem with our ac unit that was low on freon and the coles were freezing up so it wasn't cooling good. We called yesterday afternoon and our technician Edward Meyer was here the next day. They told us it'd be anywhere from 6pm-8pm. Mr Meyer was here before 6pm. He was very friendly, and
courteous. He diagnosed the problem and fixed it immediately. We expected the cost to be higher than what it was. We are very pleased with the service and the total expense. We will recommend Russell and Abbott to our family and friends.
We will be able to sleep cool tonight.

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Patrick Shanley, This year

On time appointment, tech who serviced the system was very professional and thorough. Great service company