The new year has just gotten underway, and we already have a major announcement about growth: Russell & Abbott has acquired Air Masters Heating and Cooling, founded by Brian and Alisa Baker in 2003. Brian and Alisa are retiring, and they wanted to make sure their customers continue to receive great care. According to Brian, “The Russell & Abbott team members are experienced professionals, and they stand behind their service. My customers can trust and rely on them to do the right thing.”
“I want this to be a seamless transition. Air Masters customers can still use the same phone numbers they are used to”, said Melissa Meck, Russell & Abbott President. “Customers can expect that we are qualified to service any brand of equipment, and if a new system is needed, there are many options within our exclusive Onyx™ line of high-efficiency equipment with financing terms for almost anyone.”
Russell & Abbott will also offer Air Masters Heating and Cooling customers the opportunity to join our “Comfort Club.” This membership program offers priority service, two seasonal system tune-ups, and a professional system cleaning along with many other benefits.
We aim to build relationships with our customers for the long haul. If you need any additional information about Russell & Abbott and our acquisition of Air Masters, feel free to contact us.