

Adam was professional, courteous, and helpful. I would highly recommend Russell and Abbott.



Always dependable and professional and very friendly. Best in Blount County



Impressive. I received a call before the technician's arrival. On time, in fact early. Very professional, friendly updated me on condition of system, made me aware of a possible need, and on completion reviewed what was done. I was very pleased with the service received. Exceptional.


The technician (Logan) was right on time to start with. Before coming into our home he immediately put on shoe covers so as not to track in any dirt. He was everything you'd hope to see in a person who performs a service for you. He was thorough, professional and polite. At the end of the service he took notes (which were emailed to us immediately) and set up my next appointment. Luckily, every person from Russell & Abbott has been very easy to work wth...