Reviews

"Russell & Abbott serviced our air conditioning system. Thereafter, I received a letter from Chris Hurley, President, thanking us for choosing them. My response is that I want to thank the technician who came to our home on a blistering hot day and serviced our system. He was professional, very polite and gracious in teaching me about our system and how best to maintain it. Super people, super service. I signed on immediately for continued service. As an old veterinarian, I enjoy the inclusion of Black Olive In your company’s advertising." --Jim (Loudon)
Local Reviews
Our Reviews by City
Wonderful service
Anne - Knoxville, TN
Tim arrived punctually to investigate why my House was not heating up even though the furnace seem to be running. He was professional, courteous and very knowledgeable. In no Time, he figured out that the problem was with a setting in my thermostat, and that (thank goodness) I would not need any costly repairs to the furnace. He gave me several other tips to help keep my heating functioning efficiently. I hope they sent him back the next time I need service for my HVAC system !
Pleased Customer
Sharon - Maryville, TN
Great service!
On time, good work
Dan - Greenback, TN
Great service
Betty - Maryville, TN
Very polite gentleman.
Great Services!
Dan - Louisville, TN
Cole did an excellent job. He was very thorough and helpful. I also enjoyed his friendly personality.
Survey
Roger - Alcoa, TN
Great service!
Joel - Maryville, TN
efficient and professional
Mike - Knoxville, TN
Great service
Jim - Knoxville, TN
Cole arrived on time, introduced himself and quickly diagnosed the problem. He also took time to show me the problem (a loose hose) and how to make the repair if it happened agains
This company rocks!
Jerri - Townsend, TN
Everyone we have dealt with at at Russell and Abbot has been consistently friendly, customer-focused, and professional. Their equipment is the best, and their service techs outstanding.

Chris K.
Comfort Club tune up

Tim H.
Drainage and unit inspection

Sam H.
Replaced thermostat

Chris K.
Comfort Club tune up

Chris K.
Onyx system tune up

Chris K.
Comfort Club tune up

Cole R.
Heating Tuneup

Sam H.
Onyx maintenance

Sam H.
Gas line bleed

Sam H.
Bleed gas line

Chris K.
Onyx system tune up

Chris K.
Onyx system tune up

Sam H.
Heating maintenance

Tim H.
Heating maintenance

Cole R.
Heating Tuneup

Chris K.
Comfort Club tune up

Sam H.
Onyx maintenance

Tim H.
Heating maintenance

Sam H.
Rusted fan

Sam H.
Rusted fan

Cole R.
Heating Tuneup

Sam H.
Heating maintenance

Sam H.
Heating maintenance

Chris K.
System leaking water

Sam H.
Rattling noise