Maintenance Is the Most Important Service We Offer
Russell & Abbott is in the business of your comfort. This means more to us than fixing your AC on occasion or installing a new furnace when your old one fails. We want to see you have comfort that is reliable and affordable all year, every year. The way we do this is through routine maintenance—our certified, friendly technicians come to your house to give your HVAC system a complete tune-up, inspection, and cleaning. We make this as easy as possible for you through our Comfort Club, which is designed to ensure our customers in Knoxville and the surrounding area receive the best experience from their HVAC system.
Contact the Russell & Abbott team today to sign up for our Comfort Club.
Worry-Free Maintenance
At Russell & Abbott Heating and Cooling, our Comfort Club Maintenance Programs are an essential part of providing Worry-Free Living. Regular cleaning and maintenance by highly skilled professionals keeps your Heating & Cooling system operation at optimum performance. These visits enable us to catch and fix small issues early that could turn into big, expensive problems for you later.
Silver Membership
$16/Month or $169/Year
Additional Systems $99 each
System Cleaning | Level I
Diagnostic Fee on Service Calls | $78
Discount Repairs - Parts & Labor | 10%
Twice annually professional inspection and maintenance to factory specifications.
Priority Customer Status - You go to the top of the list for the next available technician.
Improved Efficiency
Extended Equipment Life
Improved Safety
Gold Membership
$25/Month or $269/Year
Additional Systems $129 each
System Cleaning | Level II
Diagnostic Fee on Service Calls | $49
Discount Repairs - Parts & Labor | 20%
Twice annually professional inspection and maintenance to factory specifications.
Priority Customer Status - You go to the top of the list for the next available technician.
Improved Efficiency
Extended Equipment Life
Improved Safety
Agreement is transferrable if you sell your home.
No overtime charge (except on Holidays)
Lifetime Repair Guarantee*
Improved Capacity
Platinum Membership
$44/Month** or $499/Year**
Additional Systems $399 each**
System Cleaning | Level III
Diagnostic Fee on Service Calls | $0 - Included
Discount Repairs - Parts & Labor | 100% - No Cost to You!
Twice annually professional inspection and maintenance to factory specifications.
Priority Customer Status - You go to the top of the list for the next available technician.
Improved Efficiency
Extended Equipment Life
Improved Safety
Agreement is transferrable if you sell your home.
No overtime charge (except on Holidays)
Lifetime Repair Guarantee*
Improved Capacity
Full 364-Day Coverage**
All Repairs
Standard Parts
All Labor
*Terms and conditions apply, **On qualifying equipment
Join Our Comfort Club
No exaggeration: the maintenance the expert team at Russell & Abbott provides our customers makes the biggest difference in homeowners’ lives. Regular inspections, cleanings, and tune-ups from our certified professionals means an HVAC system that runs at peak performance with few future repairs, a reduced chance of a breakdown, an opportunity for us to catch malfunctions early, an extended HVAC system life, and improved safety. When you sign up for the Comfort Club, you join a partnership to prevent heating and cooling problems—that saves you time, money, and makes your life more convenient.
We look forward to having you as a member of our Comfort Club!
The Comfort Club Advantage
When you join the Russell & Abbott Comfort Club, you’ll receive two annual tune-ups and professional cleaning and safety inspections. Not all HVAC companies offer these full cleanings and safety checks—this sets us apart from other HVAC contractors. Your safety is as important to us as your comfort!
Sign up for the Comfort Club by downloading the form and either presenting it at the time of your maintenance visit or to mail it to us.
You're in Trustworthy Paws
Ready to Get Started?
Contact us using the form below or give us a call at (865) 302-3221.
Our Customers Love Us
Read Reviews from Your Friends and Neighbors
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“I highly recommend Russell and Abbott to anyone in need of maintenance, repair, or replacement of their current HVAC system. They actually fulfill their warranty promises, making them a 21st-century company with old-school quality!”
- William K. -
“I highly recommend Russell & Abbot. I will have them come back regularly for maintenance to avoid future problems. I am so pleased with their service!”
- Patricia A. -
“The staff is always very friendly, professional and on time. I have the Onyx system and have a 10-year warranty, so I am never charged for anything that they do. I cannot recommend this company enough!”
- Angel J. -
“I was so impressed by this company and their professionalism. The communication was amazing and each person I spoke with was friendly and willing to help.”
- Whitney H.