Russell & Abbott Blog: Posts Tagged ‘Onyx Hardcore Line’

Can a Heat Pump Possibly Match a Furnace’s Performance?

Monday, December 28th, 2020
question-mark-badge

Let me first make an important statement about comparing a heat pump to a furnace: Home heating is not a race. When you’re searching for a heating system for home comfort, the goal isn’t to get the “swifter, faster, stronger” unit, the world-record holder, Earth’s Mightiest Heating System, the One Heating System to Rule Them All. No, you’re looking for … here it comes … the heating system that makes your family comfortable without wasting energy. Or, put even simpler, you’re looking for the heater that is the right match for your house

The question of a heat pump vs. furnace comes down to whether a correctly sized and installed heat pump can provide your house with energy-efficient comfort that would match a correctly sized and installed furnace. 

Continue Reading

Olive’s Top Tips for Find a New Air Conditioning System

Monday, October 7th, 2019

onyx-unitAre you already worrying about your Christmas shopping in October? There’s not much I can tell you that will help ease those worries—I know exactly how much a crunch these final three months of the year can be! However, I can help with an important bit of shopping you can take care of in October that can be a great gift to your family in the near future: a new air conditioning system.

“Wait … air conditioning? Olive, the cold weather is just coming up?”

Oh, I know! Everyone here at Russell & Abbott anticipates another busy winter season helping our customers keep warm. But right now, during the fall stretch of warm-to-cool weather, is the ideal lull time to upgrade parts of your HVAC system. If you think you need a new air conditioner, getting the work done now is convenient and lets you give extra time to think about your options.

And I have some expert tips about this! Because that’s my job:

Continue Reading

Understanding HVAC Equipment Warranties

Monday, July 1st, 2019

onyx_logoI’ve written before about our Onyx Hardcore Comfort line and its fantastic 10-10-10 Warranty. Now you may have read that and thought, “But Olive, there are many other products that have 12-year warranties. Isn’t a 12-year warranty better than a 10-year warranty?” After all, that makes mathematic sense.

But there is much more to warranties than just 12 years vs. 10 years. That’s why we call our warranty a “10-10-10 Warranty.” You get plenty more with this, and it goes beyond simple “years of coverage.”

I’ll break down what you get with the 10-10-10 Warranty below.

The Details of the Onyx Hardcore Comfort Line 10-10-10 Warranty

Okay, this is me in brag mode, but think of having a warranty that offers you this …

  • 10 Years Unlimited Warranty on Parts to Original Owner
  • 10 Years Unlimited Warranty on Parts to Subsequent Owner
  • 10 Years Unlimited Warranty on Labor
  • 10 Years Warranty on Maintenance–Original Owner

That breaks down to 10 years for parts, 10 years for labor, and 10 years for warranty. (I know it looks like there are four “10s,” but those first two are sort of combined.)

And, yes, we do have a 12-year warranty in there. Again, brag mode, but it’s a biggie!

  • 12 Years Unlimited Warranty on the Compressor

By comparison, other “12-year warranties” offer the 12-year warranty on the compressor, but only limited warranties and fewer years for all parts and labor. Most people don’t even think about it, they just think it’s 12 years across the board.

It gets more complex, however. There are many differences in warranties from product to product and dealer to dealer. The Carrier warranty offers 10 years for parts to the original owner, but only 5 years for parts to the subsequent owner and labor to the original owner varies by the dealer. Daikin offers 12-years on parts to the original owner, but no warranty on parts to the subsequent owner, and most of the other warranties vary by dealer. In fact, the warranty on maintenance almost always varies by the dealer with other HVAC manufacturers. You may get 12 years, 10 years, 5 years, or maybe no warranty for maintenance at all.

I don’t want you stuck doing a bunch of homework, and that’s a lot of numbers. That’s why I’ve made it easy with just three numbers—and they’re all the same number! 10-10-10.

When you go with our dependable Onyx products and the 10-10-10 Warranty, you’re getting more guarantees for more years. You receive 10 years unlimited on all parts. It doesn’t matter what the part it is, the warranty covers it—and there are no exceptions. As for our warranty for maintenance: you own the maintenance on the warranty, so even if you move you can keep the unused portion of the maintenance for a new system within our service area.

If you’d like more information about our Onyx Hardcore Comfort line and its warranty, you only need to contact us! It’s still a good time to have new HVAC equipment installed before the hottest part of summer arrives.

Stay cool,

Olive

Russell & Abbott provides air conditioning, heating, indoor air quality, and commercial HVAC services throughout Maryville, Knoxville, Alcoa, Blount County, Knox County, and Loudon County.

Continue Reading

Fall Is the Right Time to Upgrade Your Air Conditioning System

Sunday, September 23rd, 2018

onyx-unitI just stuck my sensitive canine nose out the door to test the weather. Yep, it’s still pretty warm out there. But my nose can also sense the approaching change in the weather. It might not be obvious to your human noses yet, but you’ll soon see that change in color in the leaves. (I don’t have the best color vision, but my spectacular sense of smell and hearing really make up for it!)

So what’s this mean for your air conditioning, you want to know? I mean, if it’s soon going to cool down out here, why worry about it? First, it’s important to remember that AC repair in Knoxville, TN is still important as long as you’re running the AC. Second, we’ve got an offer at Russell & Abbott that makes this fall a fantastic time to upgrade your old AC system to something great.

Continue Reading

The “Repair or Replace” Question Gets Easier With Our Onyx Equipment Offer!

Monday, August 27th, 2018

onyx_logoI recently watched a movie in theaters (as a local celebrity, I get discounts) about how humans and dogs first became friends. The movie shows how we dogs helped humans survive and have better lives. I now feel super-empowered, and I want to make sure I’m doing my canine part to improve the lives of the humans around me and make their struggles easier.

So I’m going to help you with one of the big struggles you and your fellow humans face: Should you repair or replace your old HVAC equipment?

Answering this question is much easier thanks to a tool we can offer you here at Russell & Abbott: right now you can save up to $500 off Onyx Equipment. This makes installing new equipment—the best new equipment—easier and more affordable than ever. If you’re on the edge about whether you should go ahead and retire your old AC or heater, but don’t know if it’s exactly the best choice for your budget, this offer is what you’ve been waiting for.

Continue Reading

Our Slow Season Means Savings for You on Our Onyx Equipment!

Wednesday, August 1st, 2018

onyx-equipment-and-oliveHeads up everybody who 1) wants great air conditioning and heating, and 2) wants to save money on great air conditioning and heating!

I’m guessing that’s just about everybody reading this. Who wants a poor comfort system and end up paying more for it? (Well, maybe a cat. I have never understood cats.)

Starting August 1 and for a limited time, we’re offering $500 off our Onyx Equipment!

Continue Reading

Your Air Conditioning Warranty: Give It a Close Look

Monday, April 9th, 2018

onyx_logoA warranty is a warranty, right? It’s there to protect you if something goes wrong with your equipment from something that wasn’t your fault, like a manufacturing defect. So it’s not much more tricky than that … right?

Ah, my dear readers, it’s never that simple! Not all warranties are the same, and not all warranties are equal. When you’re considering a new air conditioning system installation, I recommend you give the warranty a really close look. Like, do a full bloodhound investigation on it. I’ve got a pretty sharp nose like all dogs, but even I have to admit, those bloodhounds are the best when it comes to finding the best. And I got a bloodhound friend of mine named Baskerville to help me out on this post: we looked over the warranties of nine other manufacturers and compared them to the Russell & Abbott Onyx Hardcore warranty. Here’s what we found!

Continue Reading

Hey Olive, What’s This “Onyx” Stuff?

Tuesday, February 27th, 2018

onyx_logoIf you’ve skimmed around my blog or maybe our site, you’ve probably noticed that I talk about “Onyx” a lot. I recommend it often. I don’t do that for just anything. For example, my taste in dog food runs to the high-quality canned food from specialty pet stores, not the discount cans from the supermarket that hardly have any meat in them. That’s not being ­picky—that’s just being a smart canine consumer and knowing what the best products are.

So what is “Onyx” and why do I recommend it?

Continue Reading

Check Out the Onyx 10-10-10 Warranty Available at Russell & Abbott

Tuesday, September 26th, 2017

onyx_logoWhat are your favorite fall activities? Mine should probably be no surprise… I like to run about outside and charge into enormous piles of leaves on the ground! With my nice thick black coat, it’s never too cold during the fall for me—it’s actually more comfortable than in the summer, when I have to do a lot of panting to cool down.

Now, as you’re listing out your favorite things to do in fall, check to see if get a new HVAC system is on there. It’s not? If that’s because your current system is still young and working fine, great! But if you know you need to have new heating and cooling installed this fall, but you just don’t feel like doing it, I’ve got a great offer for you that may change your mind: The Onyx 10-10-10 Warranty, which you can get through Russell & Abbott.

Continue Reading