Russell & Abbott Blog: Posts Tagged ‘Olive’

Olive’s Big Fall Recommendation: Have Us Maintain Your Heating System!

Monday, September 20th, 2021
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Ah, it’s here: one of my favorite blog subjects of the year! It’s the Get Your Heating System Maintained blog post! 

Why do I love writing this post so much? Here are a few reasons:

  • Maintenance is the most important service we offer, and the wonders it can do for our customers are immense. 
  • I love writing about all the benefits customers enjoy because it reminds me why I’m in this business in the first place—to help people.
  • It means it’s almost fall and I can soon run and jump into piles of leaves.

I consider this post my annual fight for you to enjoy better heating! I hope I’ll get you super-enthused by the end of this post so you’ll call our team to sign up for the Comfort Club and get on the schedule for heating maintenance in Vonore, TN, or wherever you are in our service area. Fall is the best time to get this job done: take advantage of the slower season and the milder weather.

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Olive’s Annual End-of-Summer “Analyze Your AC’s Performance” Review

Monday, September 6th, 2021
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Welcome to my most popular regular topic of the year! (Well, I’m only guessing. I like it a lot!) This is the post where I ask you, loyal readers, to do your own reviews of the air conditioning systems that have kept you super-cool through summer. This is a “performance review” or a “report card” about how your AC has worked over the last season. You can use this information to help make important decisions about the future of your air conditioning in Vonore, TN, such as:

  • Should you replace the AC with a new one before next summer?
  • Does the AC have a malfunction you haven’t paid much attention to?
  • Do you need to change the way you use the air conditioner to improve its performance and save energy?
  • Seriously, should you replace the AC with a new one?

I put the last one on the list twice, because it’s the most important question to ask about your AC once you’ve had it for several years. You want to make the choice about when to replace the air conditioner—you don’t want the air conditioner to make the choice by breaking down!

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Olive Explains Your AC’s Cooling Limits

Monday, May 17th, 2021
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Greetings everyone! I’ve gotten some questions about just how cool I can be! 

Okay, maybe it wasn’t phrased exactly that way. People want to know just how cool an air conditioning system can make their house. It’s a good question: air conditioners do have limits, the same way that your car can’t do 300 mph no matter how well-built it is. And although we dogs can get super-fast—did you know that Greyhounds can run as fast as 45 mph?—none of us are going to outpace a Bullet Train no matter how healthy we are. Not meant as a criticism! Just basic facts about how things work.

So, what’s your air conditioning system’s “top speed”? I’ll get into that below. Please hang around, this can be helpful with setting your thermostat during summer.

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The Daily Times’ Reader’s Choice Poll Is Back: Vote for Russell & Abbott!

Wednesday, February 24th, 2021
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This is one of my favorite posts to write each year! It’s when the Daily Times runs its annual Readers’ Choice poll for the best local businesses. For the last three years, Russell & Abbott was voted the Best Heating and Air Conditioning Company in the poll. I’d like to think that my diligent work getting out the vote is responsible—but the truth is that it’s you, our great customers, who have made us #1 year after year. And I’m hoping you’ll make us #1 again for 2021. 

Here’s what you have to do… 

Phase 1 starts on March 1st, and only the top five nominees from this phase will move forward to Phase 2. From those five nominees, one will be chosen as the winner. During Phase 1, go to the Readers’ Choice 2021 page and nominate a “Best” Business in the “Business & Professional Service” category. Complete the name, address, and phone number fields, then nominate “Russell & Abbott Heating and Cooling” as the Best Heating and Air Company. Do this every day until Phase 1 ends on March 31st. Please don’t let us get bumped out during round one!

You can help me out by asking your friends, family, and buddies on social media to also nominate Russell & Abbott daily as the Best Heating and Air Company. 

Get us into Phase 2 and I’ll be back here in April with instructions on how to push us to #1 again!

Who’s the best when it comes to local HVAC? You already know the answer! Call Russell & Abbott for all your heating and cooling needs.

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Olive Explains: Why Your Furnace’s Burners Aren’t Lighting

Monday, January 25th, 2021
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Here’s an irritating problem: you set your thermostat for something comfy during winter. I recommend 68°F, even though my nice fur coat lets me set it lower than you would. It’s a cold day, so that means setting the thermostat to that temperature will cause the furnace to come on. But it doesn’t. The fan might turn on, but not warm air. When you go to the furnace, you discover that the customary blue glow from the burners isn’t there—they haven’t ignited. What’s going on?

Well, I can list a few possibilities…

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Olive’s Biggest and Best Recommendation: Heating Maintenance!

Monday, November 2nd, 2020
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I put in the hours to make sure my readers know what they need for great comfort. But each fall, I get a bit of a break: a post that’s easy for me to write because it’s about our most important service. The one we know does the most good for our customers. I have plenty of facts at my paw-tips when it comes to talking about this service, which is regular seasonal HVAC maintenance. Or, in the case of the fall, regular heating maintenance

If you haven’t considered maintenance for your home’s furnace or other heating system, now is the time to call us and sign up for our Comfort Club. We’ll get you on the schedule for a convenient appointment for your heater to get it’s annual inspection and service.

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We Have Ways to Solve Your IAQ Problems

Monday, October 19th, 2020
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In my last post, I wrote about indoor air quality problems you may have in your home during fall. But I know my readers don’t show up just to listen to me give them bad news. They’re looking for help from a smart dog who knows her heating and air conditioning. “I’ve got air quality issues, Olive, but what can you and the Russell & Abbott team do about them?”

Plenty, it turns out. And not just in the obvious ways—we understand that great indoor air quality in a house is connected to having a great HVAC system in prime shape. A few pricey gizmos that make big promises aren’t enough to turn around IAQ troubles. Let’s talk about real solutions!

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It’s That Time of Year: Evaluate Your AC’s Performance

Monday, September 21st, 2020
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September is when I break out one of my old chestnut topics—but it’s a perennial topic for good reasons! The same way I make sure my good readers and Russell & Abbott customers know they need to schedule an air conditioning tune-up in Knoxville, TN each spring, I want you all to know that the start of fall (this week!) is a time to size-up how your air conditioning system performed over the summer.

No, I don’t want you to open the cabinet of your AC and look at it. Leave repairs to our pros. What I want you to do is ask questions about how well the central air conditioner did its job through the hottest months of the season. This will help you with future planning. And those plans may involve getting a new AC!

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Olive Explains: The Line Set for Your AC

Monday, September 7th, 2020
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Time for another episode where I get to put on my professor hat and explain some of the more technical parts of air conditioning. Not too technical! I promise I won’t scare you off with frightening terms, the kind that our experts at Russell & Abbott know all about so you don’t have to! Today I’m going to be looking at a critical part of your home air conditioning system, one people often don’t think about: the line set.

The Line Set Brings Together the “Split” in a “Split System” Air Conditioner

If you have a standard central AC, you know it has indoor and outdoor parts. That’s why this type of air conditioner is called a split system. But, of course, those two parts must connect at some point: the way the AC cools down your house is by circulating refrigerant between the indoor and outdoor coils, so the refrigerant needs a way to move indoors and outdoors. That’s the job of the line set.

The line set is a pair of flexible copper pipes. One is a smaller pipe called the liquid line, and the other larger one is called the suction line. The smaller of the lines carries liquid refrigerant (you probably guessed based on the name, right?) from the condenser indoors to the evaporator. The suction line carries the hot gaseous refrigerant from the indoor evaporator back to the condenser, where it will be put under pressure and start the cycle over again.

Line Set Sizing and Placement

The line set sounds straightforward: one line to bring refrigerant into the house, another to take it out to the condenser. But I think it’s important for you to know how difficult it actually is to make sure these lines are in the right place and the right size. A mistake in sizing the line set will mean an inefficient air conditioner. Many different factors in an air conditioning system will affect the size of the line set. Also important is the line set placement and the length necessary to connect the condenser to the evaporator. If an amateur tries this job, it won’t end well!

Line Set Repair and Replacement

One common central AC repair in Knoxville, TN we often do is fix refrigerant leaks that occur in the line set. Some line sets are buried and others exposed, and exposed lines can spring leaks due to damage.

When we handle an air conditioning replacement, we’ll have to make an informed decision about whether to replace the line set as well. The new air conditioner may not be able to work with the existing line set, and we’ll always put in the right line set for the system. Disreputable amateurs often won’t do this work and leave an old line set in place. However, if it isn’t necessary to put in a new line set, we won’t force one just to charge more—we’re always honest about our services!

If you have any reason to believe your AC is leaking refrigerant, please call us right away.

Stay cool,

Olive

Russell & Abbott serves Blount, Knox and Loudon Counties and the surrounding areas. Call us for AC repairs of any kind!

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Questions to Ask If You Think You Need a New AC

Monday, June 29th, 2020

an-old-air-conditionerI know that a heat wave is the last time when you want to worry about having new air conditioning in Maryville, TN. But when it’s hot here, it’s hot, and having an air conditioning installation isn’t a luxury, it’s a necessity!

If you’re right now in the spot where you think it may be time for a new air conditioner, I encourage you to put some serious thought into it, and as soon as possible. Our team is here to help, but as much as I would love to develop canine mind-reading powers, none of us here will know you need our help until you ask for it! I’ve put a list below of some important questions to ask yourself when it looks like you may need an air conditioning replacement. If you have any uncertainties you can’t answer yourself, please call us. We can offer the professional analysis and opinions that will start you off on a solution.

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