Russell & Abbott Blog: Posts Tagged ‘Loudon County’

Help! My Heat Pump Is Smoking!

Tuesday, January 3rd, 2017

Hey there everybody! How is 2017 shaping up for you so far? There’s one thing I can tell for certain about what’s coming up in these first few months of the New Year: cold weather. It’s a bit warm for winter right now, but we all know that won’t last.

And when the temperature drops, that’s when our hard-working team at MK Russell & Abbott starts putting in extra work to make sure that our great customers stay warm. We’re ready to come out and help repair your furnace or heat pump and make sure your family keeps cozy until the spring thaw.

There are a few heating emergencies, however, that actually aren’t emergencies. While our technicians are busy helping out with heating troubles, I’d like to give you some helpful info on something that looks like an emergency—but probably isn’t.

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Maintenance Contracts: Never a Penny Wasted!

Tuesday, September 13th, 2016

I’ve got a message here, and it’s from the fall: it is time to get ready for cold weather ahead! Some of the technicians here suggested that for my next blog I write explaining our maintenance contract, which we call “Comfort Club Membership.” I tilted my head to show them I was more than glad to do it—although, to tell you the truth, I was already writing up some ideas on that topic. Maintenance is one of the most important jobs that we do, and I’ve  always got plenty to say about it!

There’s Never a Penny Wasted on HVAC Maintenance Contracts!

It’s important to keep your Comfort Club Membership up to date. These regular maintenance visits from our trained technicians help protect your heating and cooling systems from unexpected breakdowns. And those unexpected breakdowns mean unexpected costs. But the maintenance contract is more than that: not a penny that goes into keeping up Comfort Club Membership goes to waste. Here’s why:

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Schedule Fall Maintenance Now and We’ll See You in September!

Tuesday, August 16th, 2016

Most people don’t think that dogs are into planning. We just go with the flow, whether it’s walks, treats, or food. But this isn’t true of all dogs, and it’s certainly not true of me. I plan my time to take naps on my favorite couch so I can properly balance it with working on my blogs, handling PR events, and posing for new photos. I understand the importance of planning ahead… especially when it comes to taking the best possible care of your home’s heating and air conditioning system.

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Is the Cost of Coolant Making You Hot Under the Collar?

Tuesday, May 31st, 2016

Every week during warmer weather, MK Russell & Abbott gets calls about adding coolant to air conditioning systems. “It’s time to top off my system?” and “How much is a pound of Freon?” are the questions we hear most often. (“Is Olive there?” is another one. Yes, I’m here! Check the couch.)

Now I’m a specialists a keeping cool, whether that means panting and drinking lots of water, or helping our customers understand how air conditioning works. So let me clear up a few thing: First, your air conditioning unit is a sealed system. If you are having to “top off” coolant periodically, that isn’t normal. It means that you have a leak which needs to be repaired by a qualified company before your system suffers from permanent damaged.

The second thing is the per-pound cost of coolant. If your air conditioner was manufactured before 2010, it could use an AC coolant known as R-22, or “Freon.” The Environmental Protection Agency has ordered the complete phasing out of R-22 by 2020 because of the refrigerant’s ozone-depleting properties. Manufacturers are no longer producing cooling equipment that uses R-22, and the production of R-22 itself has been reduced by more than two-thirds.

The law of supply and demand comes into play (yes, I’m also a bit of an economics dog): When a desired product is scarce, its price increases. There is talk of actually rationing Freon among contractors. A time may come when your heating/cooling company simply won’t be able to get R-22 Freon. If you’re price shopping, it may help to realize that the prices that heating/cooling companies quote you can vary significantly by company based on how much Freon they have stored and how much they paid for it when they purchased it. You can expect to pay $125 to $175 per pound at current market value, making the per-pound cost of R-22 Freon six times as high as it was before the EPA mandate.

Our philosophy at MK Russell & Abbott is to diagnose and fix the leak that has caused your coolant to be low, not just “top it off.” Don’t expect a per-pound price over the phone.

The good news is that a more environmentally friendly refrigerant called R-410A has been developed for newer air conditioning systems and it works very well. Unfortunately, the older R-22-charged units are not compatible with R-410A.

If you do find yourself in a situation where you need to replace a leaking R-22 unit with a more efficient, eco-friendly unit, we’re happy to help you find the system that is right for your home. And we offer easy, affordable financing terms. You can even pre-qualify and schedule an appointment online at

MK Russell & Abbott is here to help you with all your air conditioning needs this summer in Loudon, TN.

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When Is It Time to Replace My Furnace?

Tuesday, March 8th, 2016

Did you know that the U.S. Department of Energy recommends that you consider replacing your furnace if it’s more than 15 years old? It’s true, and this isn’t just because a furnace with plenty of year on it will run a bigger risk of shutting down abruptly on you during a cold day. It’s also because the technology behind furnaces has advanced enough in the last 15 years that a new furnace will be far more energy-friendly than your current furnace was even when it was new!

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Tennessee is the First State to Have a Registry for Animal Abusers

Tuesday, February 9th, 2016

I’ll be honest with you (although you may have already picked this up): I really love writing about keeping homes comfortable and cozy. For one thing, I know a lot about it! I’m a comfort dog and spend all my days in the office with some of the best-trained and qualified heating and cooling technicians around. I listen to them talk about how they solve comfort problems for customers and deliver the finest service to make people happy no matter if it’s sweaty or shivering weather outdoors. For another thing, it simply feels great to talk about helping people feel good in their homes.

But today I’m taking on a subject that’s a much tougher for me to write about, even though there’s some very good news wound up in it.

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Why You Shouldn’t Use Unlicensed HVAC Contractors

Tuesday, July 21st, 2015

When you are looking around for a contractor to install, repair, maintain, or provide other service for your air conditioning or heating system, you’ll have many choices available. It is very important that you only hire HVAC contractors who are licensed with the state. (Look on a contractor’s website: they will have the license number listed along with the contact information.) Although it might seem tempting to go with a non-licensed amateur because you might “save some money,” please resist this urge. You won’t save money—and you might end up with serious problems.

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