Russell & Abbott Blog: Archive for the ‘Community Involvement’ Category

Patriotism Never Goes Out of Style

Monday, June 4th, 2018

As our blogger dog, I wear many hats and many styles around the year. During the summers, I like to put on my Uncle Sam stovepipe hat, like you see here. But just because I wear this hat during summer doesn’t mean patriotism is only in fashion at one time of the year. The truth is that patriotism never goes out of style! That’s not just something I believe. It’s something all of us here at Russell & Abbott believe.

The Fourth of July—a.k.a. Independence Day—is a celebration of tradition, our families, our homes, and our service to God and country. These are all values that Russell & Abbott respects. After all, we’re in this business to be a service to the community—seeing that homes and families have the comfort they need. We take our community service seriously, and it extends to outside of the business: many of the members of our Russell & Abbott family are part of civic clubs and non-profit organizations.

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Chris Hurley Inducted into The Daily Times Wall of Fame!

Friday, May 11th, 2018

Chris-HurleyIt’s time for me to be a bit of a braggart. Well, I’m bragging about somebody else—so that’s okay, right? I’ve bragged about him before, and I’ve even let him handle some guest posts when my paws were worn down from skittering around on rough sidewalks. He’s our own president, Chris Hurley—and he’s just been inducted into the Daily Times Wall of Fame for his years of business leadership in Blount County. He was honored on Monday night at the 33rd Annual Daily Times Academic Awards held at the Clayton Center for the Arts.

The Wall of Fame honors Blount County leaders in business, government, and service. The Daily Times selected Chris for this honor because of his involvement in community activities for more than a decade. As a member of the Leadership Blount Class of 2013, he helped to develop the Blount Count Youth Court and mentored peer jurors. Through Russell & Abbott, he’s supported different fundraising groups, such as the Blount County Animal Center and Habitat for Humanity.

In 2017 alone, Chris led all of us at Russell & Abbott to donate nearly $80,000 through direct contributions, in-kind services, and volunteer hours. Chris is also a founding member of the Compassion Christian Counseling Center and serves in leadership roles with Family Promise, a church-based program that aids homeless families.

We’re all of us proud to have Chris as our president and to help him set a great example to the local community!

Russell & Abbott provides air conditioning, heating, indoor air quality, and commercial HVAC services throughout Maryville, Knoxville, Alcoa, Blount County, Knox County, and Loudon County.

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Cool Down at Some Hot Events!

Tuesday, August 1st, 2017

At Russell & Abbott, we’ve always taken immense pride in being part of the local community. That’s why we can deliver such fantastic customer service: the people who call on us are our neighbors, and many of them become friends as well. The air conditioning equipment we supply to homeowners is the same that we use in our own homes—so we know exactly what an individual home needs for the best in comfort.

I’m thrilled to announce that we’re going to be at a number of upcoming late summer events here in Blount County. And we’ll be bringing along our “Ice Box,” a place where you can come inside and chill out with a powerful air conditioning system—just like the many air conditioning systems we install for our customers.

Check out our schedule below! We’d love for you to drop by and help support the community along with us! You can step out of the heat into our Ice Box when you need it!

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Olive Reveals the Dark and Dirty Secret about Your Home Comfort System

Monday, April 3rd, 2017

A lot of folks in my industry don’t really want to talk about the #1 Reason for system failure. But let me give you a hint: when I say it’s a “dark and dirty” secret, I do mean dirty! And trust me, dogs know dirty!

That’s right. It’s not age. Or brand. Or weather hazards. Or constant adjustments of the thermostat. Nope. The #1 Reason for system failure is dirt.

When you think about it, it should be no surprise why this reason isn’t exactly well-known among dog owners, ahem–homeowners.  The fact is, a new system costs thousands of dollars. Yet regular maintenance to prevent system failure is just pennies on the dollar. Get the picture?

So that’s why Russell & Abbott Heating and Cooling is making a strong effort to let this secret out of the bag. 

At Russell & Abbott, we feel it is our ethical duty to show you how to: A) Save money, B) Save time and C) Save you hassle and headaches.  And you can help us help you by clicking to schedule our 21-Point “Energy Saver” Tune-Up. Here’s why…

  • Your system gets fully cleaned, adjusted and reset to factory spec. It’s the same principle as servicing your car on a regular basis or in getting regular vet check-ups for us furry family. It keeps us running in tip-top shape and helps you pinpoint any trouble spots.

Doggone it! What are you waiting on? We have a wonderful offer, but it won’t be around long! Here are just some of the things you’ll receive:

  • You’ll get a carbon monoxide test on your system. This is an odorless gas that puts families in real risk if not detected. (a priceless value that typically costs $97.)
  • A full tune-up. (a $99 value.)
  • Chemical cleaning of indoor and outdoor coils. (a $279 value.)
  • Repair-Free Guarantee. If you need any repairs over the next 90 days after your tune-up, we’ll refund every single penny of the tune-up’s cost!
  • 100% Return on Investment Guaranteed. Save your tune-up cost in energy usage over the next 90 days (compared to the same period last year), or we’ll pay you the difference.

With all the other extras we throw in, your full service tune-up is a $473.00 value – that we’re offering right now for just $97. This special offer expires on May 5, so hurry!

Now that the secret’s out, take the logical step in true home comfort. Do it now before the hot season makes your system work even harder.

Just fill out this form online, email us at or give us a call at (865) 982-5133. It really is that simple!


Stay comfortable,


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Support the Blount County SPCA This Season!

Tuesday, December 6th, 2016

One of my jobs here at MK Russell & Abbott as the “HVAC Dog Who Blogs” is keeping track of various charities and community organizations that we participate in. Believe me, we do so much that I could make this my full time job. (If I had my wish, my full time job would be napping, but I understand that’s not a responsible wish.)

There’s one charity that’s especially important to me, and that’s the SPCA—the Society for the Prevention of Cruelty to Animals. This organization has been around a long time, more than 190 years! The SPCA is involved all around the globe with animal rescue, shelter building, wildlife rehabilitation centers, and more.

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Voting: It’s Vital in More Ways Than You May Think

Monday, November 7th, 2016

A few years ago I recall napping near the television set and catching a bit of a stand-up act. The comedian was joking about voting… particularly how proud he was that he didn’t vote. This bothered me, and that’s coming from someone who doesn’t actually have the right to cast a ballot. (Pet enfranchisement hasn’t happened yet, but we’re working on it. “Paws to Vote” is my suggestion for our slogan.) Voting is one of the most important tasks we have as citizens: exercising this is a right, but it should also be a joy. And right now, the day before a general election, is the time to remind everyone about this important duty to your local community, your city, your county, your state, and your country.

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MK Russell & Abbott Celebrates National Customer Service Week!

Tuesday, October 4th, 2016

It’s October! That means big heaping mounds of leaves! Towering massive wonderful crunchy piles and pyramids of leaves and I’m just going to plow through them and roll around in them until somebody stops me. Hahaha!

Huh… oh sorry, got distracted there. It’s my favorite time of the year. But that’s not only because of the leaves. This first week of October is National Customer Service week! In 1992, Congress proclaimed this as a nationally recognized event, celebrated during the first full week of October. Here’s a part from the proclamation that I particularly like:

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Come Enjoy a Taste of Blount, September 8

Tuesday, August 23rd, 2016

One of the best parts of being an HVAC expert dog for a company like MK Russell & Abbott is that I have the chance to write about much more than heating and cooling. Our company is heavily involved in the community—it’s one of the reasons we can offer such great personalized service to our customers—and that means I have opportunities to write about exciting local goings-on.

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The Importance of Community and Giving Back

Tuesday, May 17th, 2016

For the second week in a row, I’ve asked MK Russell & Abbott President Chris Hurley to stand in for me. (I am being groomed at a doggie day spa. Ah, the life of a celebrity HVAC dog!) I’ll be back with more canine wisdom next week, I promise.

Giving Back Creates Community

Aristotle said, “The whole is greater than the sum of its parts.” This statement couldn’t be truer than when it’s applied to our local community.

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Maryville to Get a Dog Park!

Wednesday, February 24th, 2016

As well as keeping track of new developments in heating and air conditioning technology, I also keep a watch on the local news because sometimes I come across information that our customers may find helpful. There’s one story in particular that I’ve been following closely because it affects the community ­­and­ dogs…

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