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Marilyn Davidson's Profile Image
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Marilyn Davidson, This year

Impressive. I received a call before the technician's arrival. On time, in fact early. Very professional, friendly updated me on condition of system, made me aware of a possible need, and on completion reviewed what was done. I was very pleased with the service received. Exceptional.

Heather Butcher's Profile Image
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Heather Butcher, This year
Michael Dunning's Profile Image
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Michael Dunning, This year

The technician (Logan) was right on time to start with. Before coming into our home he immediately put on shoe covers so as not to track in any dirt. He was everything you'd hope to see in a person who performs a service for you. He was thorough, professional and polite. At the end of the service he took notes (which were emailed to us immediately) and set up my next appointment. Luckily, every person from Russell & Abbott has been very easy to work wth...

Galen Lemesh's Profile Image
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Galen Lemesh, This year

The service guy was well knowledgeable you did a great job price was good thanks for the service

Gina Dluhos's Profile Image
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Gina Dluhos, This year

Customer service is amazing! Technician always professional and friendly.

Carol Bristow's Profile Image
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Carol Bristow, This year
Edsknife's Profile Image
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Edsknife, This year
Paul Hill's Profile Image
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Paul Hill, This year

Excellent customer service/ Technician was very knowledgeable and helpful

Shelly Robinson's Profile Image
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Shelly Robinson, This year

Adam was on time and notified that he was on his way. Polite and courteous. Performed thorough maintenance and gave me feedback.
Great to have him as tech!! Thanks!

Ron Scott's Profile Image
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Ron Scott, This year

November 2019-Same day service resolved the heating maintenance issue. Very friendly and knowledgeable service tech.

January 2020-Scheduled winter maintenance was performed on two systems. Very friendly and knowledgeable service tech arrived on time and completed maintenance checks in a timely manner. Tech also proactively scheduled the summer maintenance.

July 2020-Scheduled summer maintenance was performed on two systems. Daniel was very friendly and knowledgeable and arrived on time. Daniel provided a complete system check and cleaning and recommended that one of the ODU fans be replaced on a pro-active basis due to out of tolerance amp draw and slow to come up to speed concern. Fan motor was replaced by Stephen the next day in a timely manner.

January 2021-Scheduled winter maintenance was performed on two systems. Very friendly and knowledgeable service tech, Tim Holler, arrived on time and completed maintenance checks in a timely manner. Tech also proactively scheduled the summer maintenance.

January 2022-Scheduled winter maintenance was performed on two systems. Very friendly and knowledgeable service tech, Logan Owenby, arrived on time and completed maintenance checks in a timely manner. Tech also proactively scheduled the summer maintenance.